Fixes
Fixes, one symptom per page
A cutter that will not cut through, a mat that will not grip, iron-on that lifts after the wash: the usual causes in checking order and what to try before you buy a part.
- Why text cuts vertical or sideways on a vinyl cutterFix vinyl cutter designs that come out rotated 90 degrees: page orientation, rotate settings, origin, roll feed direction and driver settings in cutting software.Troubleshooting
- Plotter does not cut cleanlyVevor vinyl cutter not cutting through, cutting the backing, or doing nothing? Check blade exposure, force, the COM port, SignMaster settings and pinch rollers.Troubleshooting
- Silhouette Cameo roller and feeding problemsFix a Silhouette Cameo that slips, feeds crooked, rejects the mat or cuts off target: roller position, loading, mat condition, Studio settings and cleaning.Troubleshooting
- Cameo skips or fails cutsSilhouette Cameo not cutting, cutting partly or tearing? Check cut lines in the Send panel, blade depth, AutoBlade, tool carriage, mat and rollers in order.Troubleshooting
- Silhouette Cameo not connecting or showing offlineFix a Silhouette Cameo that shows offline or has a greyed-out Send button: power, USB cable, Bluetooth, Studio updates, firmware and drivers in order.Troubleshooting
- Cricut not cutting through vinylWhy a Cricut Explore or Maker will not cut through vinyl, and the checks that fix it: material setting, blade, pressure, mat and loading, plus cutting too deep.Troubleshooting
- Cricut not connecting: Bluetooth and USB fixesFix a Cricut Explore, Maker or Joy that will not connect or keeps disconnecting: restart order, Bluetooth pairing, USB checks, firmware and Design Space.Troubleshooting
- Mug Press blinking orangeWhy a Cricut Mug Press blinks orange, turns red or will not heat: what each light means, how to finish activation and firmware updates, and when to contact Cricut.Troubleshooting
- Design moved on mat previewWhy Design Space rearranges your design on the mat, and how to keep your layout with Attach, move pieces in mat preview, set the mat size and save material.Troubleshooting
- Cricut mat not sticky: clean or replaceHow to clean a Cricut mat that has lost its grip, which methods suit each mat color, when to switch grip strength, and the signs that a mat is worn out.Troubleshooting
- Cricut Maker roller problems and mat not feedingFix a Cricut Maker or Maker 3 mat that will not feed, slips or loads crooked: mat size, guides, star wheels, rubber rollers and when the roller needs service.Troubleshooting
- Cricut Joy not loading or not cuttingFix a Cricut Joy or Joy Xtra that will not load the mat, flashes white or red, or does not cut through: light meanings, mat and Smart Material loading, blade checks.Troubleshooting
- Cricut Explore Air 2 not turning onExplore Air 2 dead or won't power on? Check the outlet, adapter, power cable and button, then try a reset before you contact Cricut Member Care.Troubleshooting